ED
Problem the BBC has is many of it's responders think "don't fix what isn't broken", "how much of my licence fee has this cost" and "why have you stopped supporting my device that's 10 years old and never took off but you still support the latest iphone" are sensible bits of feedback.
I would just tell them to go to the mobile site if the full site doesn't work, But BBC can't do logic.
Feedback is just a box ticking thing for them as seen with the BBC.
Problem the BBC has is many of it's responders think "don't fix what isn't broken", "how much of my licence fee has this cost" and "why have you stopped supporting my device that's 10 years old and never took off but you still support the latest iphone" are sensible bits of feedback.
I would just tell them to go to the mobile site if the full site doesn't work, But BBC can't do logic.