over the years it will have saved lives
That is a VERY bold claim - is there an iota of evidence to support it?
Well, Harding suggest it can be life saving on their website so it must be true.
On a more serious note, I've seen the effects of Epilepy first hand in a family member. Anything that reduces the likelyhood of someone having a fit has the potential to save lives, and there is no disputing that.
Well I know that world service interactive (assuming you are from bush or used to be there) spent more than that for transcoding software per instance several years ago
Several years ago being the key thing, there was no 'New Media' licence for Flipfactory then which has all the specialist codecs and control stuff stripped out. I'm sure Radioman made fantastic use of the bundled video codecs it had back then, not. No doubt the change in price point had something to do with Rhozet Carbon Coder being released offering the same baseline facilities for about half the cost. Both cost around $5000 now, a long way short of £12000. Which brings us on to:
the price is dictated by the market place (and the amount of development which goes into each product). If there's no cheaper alternative to the Harding FPA - that's hardly Harding's fault.
Not sure I agree on that. It would be very difficult to do the same job as the Harding without using their algorithms, or do it in a sufficiently similar way to attract the attention of the lawyers. The transcoding providers mentioned above consider 'Harding Test' as an often requested feature, but the fact none of them provide it should give an indication of how easy and cost effective it is to licence. I do know more about this, but commercial confidence prevents me saying any more.
If a broadcaster requires a harding report rather than a written assurance of compliance with the OFCOM regulations, then this too is hardly Harding's fault.
Not at all, and I don't blame the network either. They are probably sick of wasting their time failing footage unsuitable for broadcast. As a one off it was easy enough to find a friend in soho who would test it as a favour, but on a commercial basis you can't do that.