I usually unplug my virgin media set top box at night but when plugged it in today the lcd was saying 0000 upto 2000 going very fast and on the screen blue screen with purple box in the box was a caution logo and the words
" important please do not switch off"
your digital smartbox is being updated this may take a few minutes.
and under neath the purple box in the corner was the telewest logo.
I'm not sure he was seeking advice, rather just pointing out that he saw and old logo.
That may be an engineering menu in the firmware (not one designed to be seen by end-users typically), which is why they hadn't bothered to update the logo, or perhaps couldn't.
I think it depends on how old your box is, I'm sure I read somewhere even the old NTL Samsung Boxes come up with the NTL Logo screen first then the VM Loading, and yeah don't turn your box off at the all every night.
Yep - could well be that an early-stage splash screen is built-into the original box firmware and is displayed on boot-up (a bit like a BIOS splash screen appearing before the Windows stuff appears when you switch on a PC)
I also had this occur the other day. It's not engineering mode, but a throwback to a very old BIOS on the box, interestingly it said "Birmingham Cable Communications Ltd/Telewest Active Digital". Very nostalgic.
Yeah, not a good idea to turn it off overnight as that is when updates are sent out and also in the case of V+ boxes I believe it defrags the harddisk too.
Mine goes slow between midnight and 1am GMT, I'm not sure what it does then but I wish it was set till later in the night
Doubt it will cause any problems unplugging it at night, any update will be picked up when the box does get turned on.
My box is in use from about 7 until 10:30ish in the evenings on the weekdays and it would be far more energy efficient to turn it off off rather than just standby for over 20 hours a day!
Between midnight and 1 am the V+ gets the next 24 hours of TV guide data and it brings the SA V+ to a stand still.
My old Telewest 'Active Digital' (as it was) box was always switched off at night for the 5 years-odd I used one and always managed to update itself, but YMMV.
(argh, memories of horrible slow epg and software coming back)
I used to have a Pace 1000 Cable & Wireless branded STB, and occassionally that menu would appear after a dodgy reboot with the C&W logo intact, even after the EPG was updated to Virgin Media. We had a Samsung one for our other TV and that used to come up with NTL:Home as the default screen when rebooted.
I'm glad I'm rid of the Pace 1000, like sda they were total nightmares to own, I have a Cisco/V HD STB now and it's the best one I've ever had, it's only crashed once in the last year, that has to be a record for any Cable STB.
I used to have a Pace 1000 Cable & Wireless branded STB, and occassionally that menu would appear after a dodgy reboot with the C&W logo intact, even after the EPG was updated to Virgin Media. We had a Samsung one for our other TV and that used to come up with NTL:Home as the default screen when rebooted.
I'm glad I'm rid of the Pace 1000, like sda they were total nightmares to own, I have a Cisco/V HD STB now and it's the best one I've ever had, it's only crashed once in the last year, that has to be a record for any Cable STB.
Our very first Diamond Cable analogue Scientific Atlanta box never needed restarting, but then analogue was a different kettle of fish
