SC
I called them on Monday - said I wanted to leave because of the loss of the UKTV channels and quoted the prices Sky had offered me (having rang them first), but made it clear I didn’t really want the hassle of changing provider, but I really wanted those channels. The guy was excellent - said I could leave with no penalty (even though 13 months left on my contract) but if I stayed he could give me a £6 reduction on my bill for 18 months and a £50 credit (to buy a Firestick or similar to allow me to get those channels). He also said that negotiations were still underway and the channels may be back soon. Well, I was happy enough to accept the discount and credit, and will probably get a Firestick as I was thinking about getting one anyway.
I now have the Firestick/Android/Roku dilemma - and I’m a complete newbie to such devices - but that’s a conversation for elsewhere!
Of course, if ITV3 goes and the Corrie repeats aren’t on the ITV Player that will be a bugger!
Martin Lewis reports that some people have managed to get out of contracts already
https://www.moneysavingexpert.com/news/family/2018/07/virgin-customers-lose-uktv-channels---heres-what-to-do-if-youre-affected
https://www.moneysavingexpert.com/news/family/2018/07/virgin-customers-lose-uktv-channels---heres-what-to-do-if-youre-affected
I called them on Monday - said I wanted to leave because of the loss of the UKTV channels and quoted the prices Sky had offered me (having rang them first), but made it clear I didn’t really want the hassle of changing provider, but I really wanted those channels. The guy was excellent - said I could leave with no penalty (even though 13 months left on my contract) but if I stayed he could give me a £6 reduction on my bill for 18 months and a £50 credit (to buy a Firestick or similar to allow me to get those channels). He also said that negotiations were still underway and the channels may be back soon. Well, I was happy enough to accept the discount and credit, and will probably get a Firestick as I was thinking about getting one anyway.
I now have the Firestick/Android/Roku dilemma - and I’m a complete newbie to such devices - but that’s a conversation for elsewhere!
Of course, if ITV3 goes and the Corrie repeats aren’t on the ITV Player that will be a bugger!