While BM11 is indeed talking a load of crap, I also don't think it's fair to be condescending about those of us on Virgin who are annoyed about losing the channels either.
Can VM punters get out their contracts due to the loss of these channels? That may be a more effective form of protest.
From what I've seen on social media, apparently not, but I suspect the retention team will be busy offering discounts for those most affected by the loss of Eden and Good Food.
However, I won't be surprised if a minority of customers buy their contract out, so they can go to Sky or another provider for those channels.
BM
BM11
Many wont have fixed contracts as after a while you can cancel at any point.
It’s been a tough day in the UKTV social office. @Reallychannel are just humming the ghostbusters theme. @Wchannel are eating their feelings. @Goldchannel had to be given mouth to mouth three times and @Alibi_Channel keep snapping pencils in half. Weird.
Virgin's TV service was poor in terms of UI for many years but since they've gotten TiVo it's far more advanced - I use WishLists all the time and the options for series link are so customisable that I actually tailor them per show. That's why the "just use another service" argument doesn't really work for me. It's all about convenience, so I'll likely end up watching UKTV content a lot less.
Some of the replacement sound naff but nice to get more channels in HD like History. It does seem to me though that they've been indifferent about adding new channels to the service and then when something like this has come along, with the prospect of so many channels going at once, they've suddenly pulled a finger out to add new channels and HD variations.
I certainly appreciate the V6 box a lot. The old Tivo was starting to get useless because we were wanting to record so much stuff there were clashes (of course though there'll be fewer clashes with the UKTV channels gone). I might be wrong, but I think it's a small fortune to get Sky Q installed and have the box. Another reason we're reluctant to move providers.
Last edited by james-2001 on 20 July 2018 11:09pm - 3 times in total