Sky Sports Revamp

Race control does not work for my father, tells him he needs to upgrade his subscription, works fine for me who has the full pack.

He also cannot access Ultra HD via the red button as it tells him that he needs to upgrade his subscription but he can access Ultra HD via the i button and pressing select.

Then you have the very stupid situation with Ultra HD which my father can access for the limited sport coverage that is shown in it, despite not being able to see normal HD.

Sounds like it could be a difference in how the Sky+ and Sky Q boxes handle the red button?

Does seem unusual that your dad can watch things in UHD but not HD!

Ask him if he can access the showjumping via the red button on Sky Sports Arena after 2pm please.

It's something about the packs as well for sure, because for example my friend never had Box Sets, he had a legacy bundle called "Sky Q Bundle" this was before the current base TV packs were launched and he still had red-button, despite not having the full channel pack (it's similar to original), it's only since he was moved from his legacy package that he has lost red button.



That is because Ultra HD is included with Multiscreen for £12 per month which he pays for.

But it is stupid that you can have the Original Pack for £22 per month and pay £12 a month for multi-screen and get Ultra HD for free, but to get standard HD you need to pay £22 a month more (£38 variety + £6 upgrade)

So If a program broadcasts in UHD you can have UHD or Standard Versions, but only from the info menu not from the red button. If a program is in HD/SD you can only have SD versions.



Is that true red button content as opposed to additional features?

Could someone remove the off-topic posts? Thanks.

What's off topic?

True red button:

Live now on Sky Spots Arena Red Button with the Queen Elizabeth II Cup from the All England Jumping Course , Hickstead

— Sky Sports Racing (@SkySportsRacing) July 29, 2017

He can't get it. Sky told him after he called them that Red Button on Sky Q uses the Sky Sports App for the platform, which can only be obtained with the box sets pack.

The whole idea of sports channels for dedicated sports isn't well thought through, they need one more general sports channels and allow sports with dedicated channels to overspill onto them if required.

Cricket last night was a good example, after the England match they went straight to the T20, no analysis or even scorecard. That wouldn't have happened under the old system.

Hiding sports behind red button that not all Sky Sports subscribers can get whilst other sports channels show filler content shows the stupidity of this set-up.

It turns out that the answer is " Main Event " and " Cricket " . I wonder if it's a fair assumption that this is dynamic, and will change when the football season starts, or when a rugby autumn international comes on?

The situation this afternoon however was silly.

You had a couple of hours of cricket, then it went over to F1 analysis an hour or so before qualifying even started, then qualifying, then more F1 analysis and back to cricket, if you wanted to watch cricket you'd be dead annoyed with that.

Now it's GAA (which is using the old graphics set)

This is the problem with main event for customers that don't subscribe with Sky direct, it jumps between sports all the time even when the sports it was earlier showing is still on.

Maye that's a Sky idea though to force people to coming direct.

Understand it now, definitely sounds like a difference between Sky+ and Sky Q.

Totally agree the new setup of dedicated channels doesn't really work, and Main Event seems completely pointless unless they are going to use it to their advantage when stuff does overlap, like in your example of the cricket last night. But then those that can't get Main Event because they didn't subscribe to all of the channels would lose out if something was put on Main Event only.

They've used Mix for overlap in the past. I remember tennis finishing close to the start of something else in the past and so they went to Mix for the analysis, I think it was for a final of Masters that Murray played otherwise they wouldn't have bothered.

Sky Sports F1 currently showing a qualifying lap interview with Sebastian Vettel that was done for the Italian version of the channel in English (mostly), at the Sky Pad which has the Italian version of the logos on the screen and microphones.

I noticed last week during the Tour de France, the Sky Sports reporters from across Europe were all penned together to interview the riders, including the UK.