Sounds like 00s rip of the cook report.
Well, not really, there is space for more than one investigative series in the schedules, especially as The Cook Report had long ended. He didn't invent investigative journalism or doorstepping. Hugh Scully was being thrown out of furniture shops in the early eighties on Nationwide. Macintyre Investigates was a very high profile series at the time, got on the cover of the Radio Times and everything.
Actually I remember a different programme from the mid-late 90s. It involved a man going undercover using a hidden camera disguised as a shoulder bag. The lens was hidden in the shoulder strap and he would go to places like a train station and experience poor customer service then confront them about it afterwards.
Secret Service
http://genome.ch.bbc.co.uk/schedules/bbcone/london/1994-04-15#at-19.00
Taking of vets, can anyone remember a programme on BBC1 around 1999-2000 where an animal behavioural specialist would visit people's homes to resolve problems they were having with their pets? One episode featured a cat who was obsessed with running water so they built it a fountain-type play area.
I remember the catchy theme tune, but not the title.
Barking Mad
http://genome.ch.bbc.co.uk/schedules/bbcone/london/1999-05-25#at-20.00
Any more requests?
A couple of other shows include Neighbours From Hell, Shortland Street and Life of Grime (anyone remember Mr Trebus?)
Neighbours From Hell was quite an interesting one in that it started with an hour-long one-off that got an enormous rating (there had actually been a Cutting Edge on the subject a few years before that had rated equally well, clearly the subject struck a chord). This was then commissioned for a full series but in the meantime the producer left for the Beeb and took all the material they'd done with him, and did a series for the Beeb called Neighbours at War -
http://genome.ch.bbc.co.uk/schedules/bbcone/london/1998-01-05#at-21.30
But ITV still did the series of Neighbours From Hell, and shoved the first episode forward from mid-March to the exact same night as the first Neighbours at War, an hour earlier. That kind of thing happened a few times, actually, also in 1998 both the Beeb and ITV commissioned documentaries on England vs Argentina in the World Cup, and when the Beeb scheduled theirs first, ITV promptly brought theirs forward to the night before the Beeb's so they could get on first, so much so it was unbilled in the Radio Times.
One of my old teachers was on Neighbours From Hell, fact fans. I'd long left school by then, though.
Is this thread just becoming lists of old programmes, then? Triangle is really bloody famous.