I work for a major UK-based international airline. They have a very strong brand image that they have successfully nurtured and developed over many years so that, over time, it has built-up significant equity. Their brand components are enshrined in a 'brand guidelines' document, which is the bible of how the brand is to be manifested. It contains the logo, corporate font and sub-fonts, colour pallets, written and spoken 'tone of voice' guidelines and detailed instructions of how all of these MUST be used in relation to each other. No deviation from the brand standards is permitted - marketing, airports, aircraft etc must all follow the same strictly unified guidelines. I repeat, they are an AIRLINE - it's their job to fly people safely from A to B. Nevertheless they clearly see the commercial and reputational benefit of taking pride in building a strong and consistent brand proposition. If they (and thousands of other reputable corporations) can do it, why can't an internationally renowned broadcaster, whose whole being and output is solely dedicated to the visual (and audible) mediums?
The airline equivalent of what the BBC have done to their presentation would be: to get on an aircraft with one logo on one side and another (previous) logo on the other, each placed in different positions along the fuselage; then be served by a random set of unsmiling crew all in different uniforms; and none of it bear any resemblance to the brand you saw in the airport. Can you imagine what you'd think of that airline as you're sitting waiting to take off? Professional? Pay attention to the little details? Proud of their image? Safe & secure? No!!
Last edited by NextBigThing on 10 January 2017 11:04pm