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ITV Box Office

Launching next year with Chris Eubank Jnr fight. (August 2016)

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ST
Ste Founding member
Brekkie posted:
Seems Pougatch made his way over for the main event at least - guess someone else hosted the undercard. He's proving to have been a smart and versatile signing for ITV.




I didn't see the coverage from the start but after the Kid Galahad v Joseph Agbeko when I saw a bit of it, Pougatch was presenting.
NW
nwtv2003
Sky are refunding people who bought the fight through their Sky box...

JA
JAS84
Well, that's not a good start! Losing all the income from Sky means ITV won't be seeing much income from this.
MR
mromega
JAS84 posted:
Well, that's not a good start! Losing all the income from Sky means ITV won't be seeing much income from this.


There was never any income from Sky, the only valid way to order the fight was via the website. Also Sky aren't issuing refunds, there was never a valid purchase order between the customer and Sky for the fight.
CD
208_CDs
I understand the issue was caused because the Sky system allowed customers to "purchase" the fight. So although it looked as if you had ordered the fight via the Sky box, you had not. The fight had to be purchased via the ITV site. Sky it would seem are partly responsible for the confusion.

It may be a combination of issues, as on the ITV site, you had to enter your Sky viewing card number. I suspect some entered this wrong.

I must say it does seem a bit analogue having to pass over your viewing card number for a single order.......
JA
JAS84
nwtv2003 posted:
Sky are refunding people who bought the fight through their Sky box...


Looks like the tweet was deleted...
BR
brizzlechris
Brekkie posted:
Seems Pougatch made his way over for the main event at least - guess someone else hosted the undercard. He's proving to have been a smart and versatile signing for ITV.
Gabriel Clarke presented the start of proceedings before resuming his more regular reporter/interviewer role.
BR
Brekkie
208_CDs posted:
I understand the issue was caused because the Sky system allowed customers to "purchase" the fight. So although it looked as if you had ordered the fight via the Sky box, you had not. The fight had to be purchased via the ITV site. Sky it would seem are partly responsible for the confusion.

It may be a combination of issues, as on the ITV site, you had to enter your Sky viewing card number. I suspect some entered this wrong.

I must say it does seem a bit analogue having to pass over your viewing card number for a single order.......

Steve Williams is a completely sane individual. Zipper
Last edited by Brekkie on 5 February 2017 4:20pm - 2 times in total
SW
Steve Williams
I wonder if that might be libellous, actually.
CD
208_CDs
Brekkie posted:
208_CDs posted:
I understand the issue was caused because the Sky system allowed customers to "purchase" the fight. So although it looked as if you had ordered the fight via the Sky box, you had not. The fight had to be purchased via the ITV site. Sky it would seem are partly responsible for the confusion.

It may be a combination of issues, as on the ITV site, you had to enter your Sky viewing card number. I suspect some entered this wrong.

I must say it does seem a bit analogue having to pass over your viewing card number for a single order.......

Steve Williams is a completely sane individual. Zipper


What does this mean?

ITV have released a statement.

Quote:
A spokesperson said: "What some Sky viewers experienced last night was a delay in the feed being established immediately after they had subscribed to watch the Box Office coverage.

"This was an issue outside of our control and was resolved a few minutes after customers had completed the transaction. This issue did not arise with those watching on Virgin or on ITV Box Office. "

http://www.mirror.co.uk/sport/boxing/itv-respond-fan-fury-after-9761807


Quote:
It appears that those who had purchased the fight directly from ITV were unaffected, while those who had done so through Sky were presented with the dreaded blue screen.

Sky's sustomer services team were helping fans on Twitter, but the official ITV Box Office account remained silent on the matter.

http://www.mirror.co.uk/sport/boxing/chris-eubank-jr-vs-renold-9760135
Last edited by 208_CDs on 5 February 2017 4:43pm - 2 times in total
SW
Steve Williams
208_CDs posted:
What does this mean?


Well, this isn't good. Brekkie has edited his comment since I replied to it, which I don't think is really in the spirit of this or any forum.
CD
208_CDs
Is this some sort of riddle? (a poor one)

https://www.youtube.com/watch?v=5rax50efCUk

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