ST
Those people who said the whole thing was a fake are right on the money. I have received a letter from OFCOM. The relevant paragraph in their letter says.
'On this occasion, after obtaining a copy of the recording, the station informed us that the recipient of the call was not Angie but a member of staff who pretended to be her in a pre-recorded segment. While listeners would have been unaware of this at the time, as the 'real' Angie was not the recipient of the call we would be unable to consider a complaint about the call being unfair to her.'
'On this occasion, after obtaining a copy of the recording, the station informed us that the recipient of the call was not Angie but a member of staff who pretended to be her in a pre-recorded segment. While listeners would have been unaware of this at the time, as the 'real' Angie was not the recipient of the call we would be unable to consider a complaint about the call being unfair to her.'