The listings say "Sounds of the UK", and the DOG says "Sounds of the US"
Trace Urban has just been showing this exact same error.
It's got the opposite right now!
The EPG says "Sounds of the US", and the DOG says "Sounds of the UK"
The way the rebrands took place (basically switching from one feed to another) suggests that the new channels are coming from a different source than the old ones, so that might explain the problems they've been experiencing.
The EPG listings never match the DOG, especially on Trace Urban.
For example, the listings for Trace Urban currently say "Playlist By", and the DOG says "Top 10 Hip Hop"
It's the same with Trace Vault. The listings say "Focus: Backstreet Boys", but it's currently showing Kenan & Kel.
Unless they get this sorted, it could have a serious impact on ratings.
Hi Andrew 👋 Thanks for tweeting and highlighting this with us. I'm sorry if your viewing was impacted. I'll raise this off with Trace Urban to make them aware of the broadcast on their channel. Thanks ^EF— Sky Help Team (@SkyHelpTeam) November 10, 2019
The EPG listings are still wrong as well, i.e. not matching the programme name DOGs.
Hi Katrina, sorry but Sky doesn't own, operate or broadcast any Music channels. All the Music channels on the Sky Platform are owned and operated by third party broadcasters. Trace Vault is a Free to Air channel owned by the Trace Group if you wish to provide them feedback ^DW— Sky Help Team (@SkyHelpTeam) November 2, 2019
Unless they sort out these problems, these channels could be destined to fail.
Providing they pay them the money to be listed on the EPG in the first place what they are airing is probably arbitrary, as long as they're airing something.
Anyway there are no end of other channels on the platform that say one thing and are airing something else, music channels seem to put these "top 40 <summat or other>" shows into a particular slot and they almost always overrun. The same thing happens on BBC Parliament which quite often ends up airing (or not airing) something that the EPG says it is and I suppose you could argue the same thing happens with Sky News when the EPG says the Pledge should be on and they're running with breaking news instead.