TA
Hi Everyone,
back in early 2014 BBC 1 HD(Nations), BBC3 HD and BBC4 HD had sound issues(crackles and pops) this resulted in all HD channels reverting to 2.0 stereo for a period of time while the issue was 'fixed'. This appeared to have been done by late April 2014, however unfortunately for whatever reason(I'll get there!) BBC1 HD Wales and NI were not.
Having gone backwards and forwards over the last 2 years with various people at the BBC it now has gone all quiet. I am not getting any answers from Technical support and emails to the contact at the BBC(Alan Boyle) have gone unanswered since sept last year. I know he is still there as his out of office message pops up when he is out of the office. Below ids the last reply i had in july
Things are moving slowly in the right direction. The original industry known fault with a specific audio card has been fixed and 5 of the 6 faults that where masked have also been resolved. We are now soak testing over the next few weeks to see if the final fault has been resolved (this is the pain of intermittent faults). If all OK then we will look to roll out. However, the roll out process will itself take some time.
With September rapidly approaching I am not totally confident we will make the first episode of Dr Who but we will try!
So I am reaching out to members of this forum to see if any other members have info on this issue. This ONLY applies to BBC1 HD in Wales and NI, and is across all platforms. England and Scotland have no issues.
Greatly appreciate any info any one can provide.
Thanks
Mark
back in early 2014 BBC 1 HD(Nations), BBC3 HD and BBC4 HD had sound issues(crackles and pops) this resulted in all HD channels reverting to 2.0 stereo for a period of time while the issue was 'fixed'. This appeared to have been done by late April 2014, however unfortunately for whatever reason(I'll get there!) BBC1 HD Wales and NI were not.
Having gone backwards and forwards over the last 2 years with various people at the BBC it now has gone all quiet. I am not getting any answers from Technical support and emails to the contact at the BBC(Alan Boyle) have gone unanswered since sept last year. I know he is still there as his out of office message pops up when he is out of the office. Below ids the last reply i had in july
Things are moving slowly in the right direction. The original industry known fault with a specific audio card has been fixed and 5 of the 6 faults that where masked have also been resolved. We are now soak testing over the next few weeks to see if the final fault has been resolved (this is the pain of intermittent faults). If all OK then we will look to roll out. However, the roll out process will itself take some time.
With September rapidly approaching I am not totally confident we will make the first episode of Dr Who but we will try!
So I am reaching out to members of this forum to see if any other members have info on this issue. This ONLY applies to BBC1 HD in Wales and NI, and is across all platforms. England and Scotland have no issues.
Greatly appreciate any info any one can provide.
Thanks
Mark