PT
DS has a problem again, it seems to be sporting a picture of Gary Glitter in the Star Snaps section
JO
Yes this announcement is on the top of all the forums.
Quote:
Routing / DNS Issues (Updated)
We have received reports that some users are having problems accessing parts of the Digital Spy site at present.
We suspect this is a Routing or DNS issue as it is only affecting customers of certain ISPs.
If you are experiencing problems when trying to access the site, please contact us (http://www.digitalspy.co.uk/contact/forum/) and include the following information:
- your ISP (ie. BT, AOL, Virgin Media)
- full traceroute information: this can be obtained by entering 'tracert digitalspy.co.uk' at the command prompt
We will update this message with any developments.
Thanks
DS Forum Support
Update Saturday - it now looks like this is a routing issue on the Orange Broadband Network please complain to your ISP if you know someone having a problem with this issue. This is unfortunately out of our control but we are complaining as well on your behalf.
We have received reports that some users are having problems accessing parts of the Digital Spy site at present.
We suspect this is a Routing or DNS issue as it is only affecting customers of certain ISPs.
If you are experiencing problems when trying to access the site, please contact us (http://www.digitalspy.co.uk/contact/forum/) and include the following information:
- your ISP (ie. BT, AOL, Virgin Media)
- full traceroute information: this can be obtained by entering 'tracert digitalspy.co.uk' at the command prompt
We will update this message with any developments.
Thanks
DS Forum Support
Update Saturday - it now looks like this is a routing issue on the Orange Broadband Network please complain to your ISP if you know someone having a problem with this issue. This is unfortunately out of our control but we are complaining as well on your behalf.
HO
Because using their contact form is really useful if you can't access their site
Orange have to be one of the worse ISPs we've ever had! The crappy 'livebox' has a minimal wireless reception, regularly looses connection to the internet and has to be rebooted and their customer service staff are appauling. We're leaving them come December
Anyway excluding this particular problem this week, it strikes me Digital Spy, for a commercial website, is down an awful lot each year. Or is it just me?
wells posted:
Yes this announcement is on the top of all the forums.
Quote:
Routing / DNS Issues (Updated)
We have received reports that some users are having problems accessing parts of the Digital Spy site at present.
We suspect this is a Routing or DNS issue as it is only affecting customers of certain ISPs.
If you are experiencing problems when trying to access the site, please contact us (http://www.digitalspy.co.uk/contact/forum/) and include the following information:
- your ISP (ie. BT, AOL, Virgin Media)
- full traceroute information: this can be obtained by entering 'tracert digitalspy.co.uk' at the command prompt
We will update this message with any developments.
Thanks
DS Forum Support
Update Saturday - it now looks like this is a routing issue on the Orange Broadband Network please complain to your ISP if you know someone having a problem with this issue. This is unfortunately out of our control but we are complaining as well on your behalf.
We have received reports that some users are having problems accessing parts of the Digital Spy site at present.
We suspect this is a Routing or DNS issue as it is only affecting customers of certain ISPs.
If you are experiencing problems when trying to access the site, please contact us (http://www.digitalspy.co.uk/contact/forum/) and include the following information:
- your ISP (ie. BT, AOL, Virgin Media)
- full traceroute information: this can be obtained by entering 'tracert digitalspy.co.uk' at the command prompt
We will update this message with any developments.
Thanks
DS Forum Support
Update Saturday - it now looks like this is a routing issue on the Orange Broadband Network please complain to your ISP if you know someone having a problem with this issue. This is unfortunately out of our control but we are complaining as well on your behalf.
Because using their contact form is really useful if you can't access their site
Orange have to be one of the worse ISPs we've ever had! The crappy 'livebox' has a minimal wireless reception, regularly looses connection to the internet and has to be rebooted and their customer service staff are appauling. We're leaving them come December
Anyway excluding this particular problem this week, it strikes me Digital Spy, for a commercial website, is down an awful lot each year. Or is it just me?