Mass Media & Technology

Sound break up on ITV Hub

BA
Badgerboy123 New member West Country (East) Points West
Hi,

Does anyone else have problems with sound break up on ITV Hub just before an advert break and during that break? Really Annoying.
NJ
Neil Jones Founding member Central (West) Midlands Today
ITV Hub comes in a few different versions depending on what you're watching it on. Presume its not Sky you're watching it on since that doesn't have adverts. Is this on the website? A smart TV app? Something else?
TVF
TV Forum Team
This topic has been moved from TV Home Forum .
JA
jamesw83 Yorkshire Look North (Yorkshire)
There are known buffering problems with loading adverts in at the end of parts, particularly on the Vestel platforms (JVC, Hitachi etc). I don't think it's a case of the processor not being up to it, but if connection sppeds are borderline it seems to happen more often, speaking as someone who gets the same problems regularly on UKTVPlay.
JO
Jonny Tyne Tees Look North (North East)
The Now TV version of the app has a bug where the Part 1 scene ends but instead of the ad break playing, you get a few seconds of Part 2 before the ads abruptly kick in.

Similarly, at the end of the ad break, the app plays the last few seconds of Part 1 again before starting Part 2.

File under "mildly annoying".
youtube

8 days later

FB
Fluffy Bunny Feet
Have you tried contacting the ITV Hub tech support if there's one? Britbox, for example, is very good and normally replies to tech problems and queries within a few hours when I've need assistance.

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