Mass Media & Technology

123-reg accidentally deletes sites

(April 2016)

This site closed in March 2021 and is now a read-only archive
CW
Charlie Wells Moderator
Remember the other month when TV Forum went down? Well 123-reg (the old host) have now managed to accidentally delete an 'unspecified number' of customer websites during a clean-up.

Quote:
Web host 123-reg deletes sites in clean-up error
Web hosting firm 123-reg has accidentally deleted an unspecified number of its customers' websites.

The company, which hosts 1.7m sites in the UK, said an error made during maintenance "effectively deleted" what was on some of its servers.

Full article: http://www.bbc.co.uk/news/technology-36072240

Perhaps slightly worrying is the line for those affected is...
"123-reg told the BBC it did not have a backup copy of all its customers' data, but was working with a data recovery specialist to "manage the process of restoration"."

So glad Asa took action after the last time they messed up. It also reminds me I need to sort out a backup script for one of of my own websites.
SC
scottishtv Founding member
Ross County FC's website accidentally deleted.

Oops.
DB
dbl
Wow, incompetence isn't even the word. Asa did the right thing!
AS
Asa Admin
I'm so please I moved it, another week of downtime would have sent me over the edge. Sometimes it is worth being proactive!

I'm still on their books so received the email that went out on Sunday and just couldn't believe it. Their T&Cs make it clear it's an unmanaged service with no backup but that's no consolation to those who've waited days to find out if their content could be restored by 123reg.

Ironically they could restore my content, many others have been less fortunate.

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