1. She was seriously ill for a while and did diaries for the show, so give her some slack. I don’t remember anyone giving other presenters (who they like) the same amount of criticism.
2. The BBC obviously thought they can’t compete for ratings in certain demographics at that time due to fierce competition, so they produce a programme outside of their comfort zone. I think they should be doing this sort of thing. Outside Source is similar but again people don’t complain here about that because it’s a “serious” show.
3. It and the new graphics don’t quite match up but these are teething problems that only come out on screen. The BBC will fix them, just be patient.
The BBC is there to serve all audiences (certain non-news decisions aside). It’s role is to innovate in programming styles. I don’t see people complaining about shows co hosted from two different parts of the globe, yet the BBC have two. Broadcasters all around the world look up to the BBC. It may not make programmes suitable for everybody but then again who does these days? No broadcaster can expect to please everyone so pay offs are made.