My problem with the use of social media on TV and in news articles is that it's not a true, random cross-section of society. Believe it or not but not everyone is a user of social media. So, if they increasingly go down the route of using social media content as opinion, they are excluding a probably quite large section of society. At least by standing there harassing people in the streets, they were more likely to get a cross-section of all walks of life.
I disagree. With a degree of effort, it's much easier to get a much better cross section of society on social media. Sticking a camera on a high street is all well and good, but the reality is that you are getting a very specific demographic who happens to be in that place at that time (depending on location, time of day etc etc)
The problem is that the effort required in getting views from a decent range of voices and opinions isn't often put in.
In any case, both are utter nonsense and I really couldn't care what Deirdre from Ruislip or Joe from twitter.com thinks about whatever. Content filling of the worst kind really.