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mish

A member since 11 February 2021


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Final post

MI
mish

Discovery+ without prime sub

Thanks AJ. I had success, but here is the sequence in full !

Since making my query I started to reflect on how I first bought the Discovery subscription. I also had in mind the recent controversy about Amazon charging a Prime subscription to unsuspecting customers who had not read the small print of their terms and conditions, which apparently can run to multiple pages.

So I am as guilty as anyone of being lazy and clicking icons and links rather than typing URL addresses. Remembering that to get the Discovery subscription, I clicked a link on the 'home' page which shows when the Firestick is first used.

I then found the Discovery subscription address and typed it directly into my PC and not via the Firestick. So I reached the registration page which is identical to that I first used via the Firestick link. I registered a different email address and password to that I used previously via Amazon.

All seemed to work well but when I clicked on a Discovery programme icon on the Firestick opening screen, it listed the programmes, but once again had a price tag to view each episode. This is what made me write my query.

In fact I had made the correct application to Discovery and the icon I had clicked was a residual link from my previous Amazon connection. Diving into the new Discovery files I had downloaded I found it all works well – with no threatened charges!

I found a link for Discovery customer services and asked them about my previous subscription. They would naturally not commit themselves to any criticism of Amazon, but suggested I contacted Amazon to ensure that there were no other charges against my account following my cancellation of the new charge from Prime.

There were no other charges against my Amazon account. I now only pay Discovery for the subscription and all works very well – lesson learned!

I hope that this information might be of use to anyone else who falls into the same trap!

Highest kudoed post

MI
mish

Discovery+ without prime sub

Thanks AJ. I had success, but here is the sequence in full !

Since making my query I started to reflect on how I first bought the Discovery subscription. I also had in mind the recent controversy about Amazon charging a Prime subscription to unsuspecting customers who had not read the small print of their terms and conditions, which apparently can run to multiple pages.

So I am as guilty as anyone of being lazy and clicking icons and links rather than typing URL addresses. Remembering that to get the Discovery subscription, I clicked a link on the 'home' page which shows when the Firestick is first used.

I then found the Discovery subscription address and typed it directly into my PC and not via the Firestick. So I reached the registration page which is identical to that I first used via the Firestick link. I registered a different email address and password to that I used previously via Amazon.

All seemed to work well but when I clicked on a Discovery programme icon on the Firestick opening screen, it listed the programmes, but once again had a price tag to view each episode. This is what made me write my query.

In fact I had made the correct application to Discovery and the icon I had clicked was a residual link from my previous Amazon connection. Diving into the new Discovery files I had downloaded I found it all works well – with no threatened charges!

I found a link for Discovery customer services and asked them about my previous subscription. They would naturally not commit themselves to any criticism of Amazon, but suggested I contacted Amazon to ensure that there were no other charges against my account following my cancellation of the new charge from Prime.

There were no other charges against my Amazon account. I now only pay Discovery for the subscription and all works very well – lesson learned!

I hope that this information might be of use to anyone else who falls into the same trap!