DV
And they'll usually better the online retention offer if you ring them up, especially when it comes to phone and broadband they will happily match a competitor or keep you on your current offer if you commit to another 12 months.
Anybody who isn't on an x% deal from Sky for y months isn't looking hard enough, you step through at least two of them every time you go anywhere near the "what can I cancel online" section of your online Sky account.
I said this last time this came up but there's clearly room in the retention department. It looks better for Sky to have a high number of people on the books as subscribers (albeit with a percentage discount) than it does to have them appear in the churn rate.
I said this last time this came up but there's clearly room in the retention department. It looks better for Sky to have a high number of people on the books as subscribers (albeit with a percentage discount) than it does to have them appear in the churn rate.
And they'll usually better the online retention offer if you ring them up, especially when it comes to phone and broadband they will happily match a competitor or keep you on your current offer if you commit to another 12 months.